Your Privacy Matters

Privacy Policy

At USRCM, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services

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Introduction

USRCM respects your privacy and is committed to protecting your personal and protected health information (PHI). This Privacy Policy describes how we collect, use, disclose, and safeguard your information in accordance with applicable laws including HIPAA, GDPR, and CCPA.

Information We Collect

We collect information that you provide directly to us and information we obtain automatically when you use our services.

How We Use Your Information

We use the information we collect to provide and improve our revenue cycle management and medical billing services, process claims and payments, communicate with you regarding our services, ensure compliance with applicable legal and regulatory requirements, and enhance security measures to prevent fraud and unauthorized access.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data.

Data Security

We implement industry-standard security measures to safeguard your information, including encryption, access controls, regular security assessments, and ongoing employee training. Our commitment to data protection is supported by HIPAA compliance, SOC 2 Type II certification, routine risk assessments, and strict access management practices designed to maintain the confidentiality, integrity, and security of your information.

Information Sharing & Disclosure

We do not sell your personal or health information. Information may be shared only with trusted service providers who assist in our operations and are bound by confidentiality obligations, when required to comply with legal obligations or lawful requests, or in connection with a merger, acquisition, restructuring, or business transfer.

Data Retention

We retain your information only for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with applicable legal, regulatory, and contractual obligations.

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